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Terms & Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

 

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information, including product pricing and availability, may be changed or updated without notice. Spotless Stainless and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion.


Privacy Policy
Spotless Stainless only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order. Spotless Stainless handles all of this data with the utmost confidentiality.


Shipping & Delivery
At this time, Spotless Stainless ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Spotless Stainless ships merchandise to Canada, Mexico and Australia, but not to other international locations. Please inquire about other locations contact@spotlessstainless.com. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Spotless Stainless will ship order within 3 business days of purchase.


Sales Tax
Spotless Stainless charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


Return Policy
If you are dissatisfied for any reason you may request a refund from Spotless Stainless within 90 days of purchase for a full refund of product cost. Products kept for over 90 days without a refund request are considered final. Customers are responsible for the cost of return shipping if applicable. Spotless Stainless will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call
919.617.1490 or email us at refund@spotlessstainless.com to process a refund.